The Famulor integration is the API connection between your PBX and the Famulor AI voice platform, and what your Famulor agents run on. It decides only which Famulor account is used; the agents are configured separately.
Overview
This integration is the API connection between your PBX and Famulor. Once it is in place, you build Famulor agents that run on it. The connection only chooses which Famulor account is used. The agents are configured separately.
What it does
The API key strategy selects which account the connection uses:
- Mixvoip uses the shared key, so you do not enter anything.
- Customer uses your own key, which you paste from the Famulor dashboard. The Famulor API key field appears only when this strategy is selected.
Famulor is exclusive: a tenant can have only one Famulor integration at a time. The Famulor type is also available only to allowlisted PBXes, so you may not see it if your PBX has not been enabled for it.
See also
- Integrations - the integration entity and its full field reference.
- Famulor agents - the AI agents that run on this connection.