Twinning also rings an external number (mobile phone or Microsoft Teams) when a user's PBX extension is called, so they can be reached on another device.
Twinning is configured per user. A rule has an active status so you can pause it without deleting it.
The dial strategy sets how the external device is reached. Fixed-Mobile Convergence (FMC) extends PBX features like transfer and hold to the mobile device, and applies to mobile twinning that uses a GSM-capable strategy.
Fields available in the create and edit forms.
Whether twinning is on. When off, incoming calls only ring the PBX extension.
The external number to ring alongside the PBX extension.
The destination type for twinning.
mobile
Mobile
Rings a cellular phone number.
teams
Teams
Rings a Microsoft Teams client.
How the outbound leg to the external device is placed.
Type is Mobile
gsm_only
GSM only
Traditional cellular call. Most reliable but uses mobile minutes.
voip_only
VoIP only
IP-based call to the mobile app. No mobile minutes but needs a data connection.
voip_and_gsm_fallback
VoIP and GSM fallback
Tries VoIP first. Falls back to GSM if the app does not answer in time.
Seconds to wait before ringing the external device. Set to 0 for true simultaneous ring.
Enables Fixed-Mobile Convergence (FMC), allowing call transfer and hold to be performed directly from the mobile phone. Available only on a Voxbi SIM.
Secondary number tried when FMC is on and the primary number is unreachable.
FMC is on
No field matches that.