API Docs
Voxbi Cockpit APIs
All endpoints

List IVR step

Returns a paginated list of ivr steps. Use the standard search, sort, page, and perPage query parameters; use filter[key]=value to narrow the result set. Multi-tenant scoping is enforced.

No authentication required
search query · string
Free-text search across the resource's searchable fields.
page query · integer
Page number to fetch. Defaults to `1`.
per_page query · integer
Number of items per page. Defaults to `25`, maximum `100`.
sort query · string
Field to sort by. Prefix with `-` for descending order (e.g. `-created_at`).
filter[key] query · string
The filter key can be any of the following keys: id, parent_id, ivr_id, sound_file_id, name, option, delay, action_type and action_value. The filter value can be any string or number. You can also apply multiple filters using `filter[key1]=value1&filter[key2]=value2`.
accept header · string
example: application/json

Responses

Response schema
dataarray<object>
Each item — A single keypad option inside an IVR (Interactive Voice Response) menu. When a caller reaches the parent IVR, the digit they press is matched against `option` (or the `default` step when no digit is pressed before the timeout) and the call is routed to the resource identified by the polymorphic `target_type` plus `target_id` pair. Legal routing targets are call flows and other IVRs, allowing nested menus.
id*string · uuid
Unique identifier of the IVR step.
read-only
example: 550e8400-e29b-41d4-a716-446655440000
pbx_id*string · uuid
Identifier of the Pbx (tenant) that owns this IVR step.
example: 550e8400-e29b-41d4-a716-446655440001
ivr_id*string · uuid
Identifier of the parent IVR menu this step belongs to.
example: 550e8400-e29b-41d4-a716-446655440002
target_type*string
Polymorphic morph class of the routing target, stored as the fully qualified PHP class name. Together with `target_id` it identifies where the call is routed when this option is selected. Valid targets are call flows and IVRs.
enum: App\Models\CallFlow App\Models\Ivr
example: App\Models\CallFlow
target_id*string · uuid
Identifier of the routing target resource. The kind of resource is given by `target_type` (a CallFlow or an Ivr).
example: 550e8400-e29b-41d4-a716-446655440003
namestring | null
Optional human-readable label for this step, shown in the admin UI to describe where the option routes. Null when no label has been set.
example: Sales department
option*string
The DTMF key that selects this step. The special value `default` is the fallback applied when the caller does not press any key before the IVR timeout.
enum: default 0 1 2 3 4 5 6 7 8 9 * #
example: 1
languagestring | null
Announcement language override applied from this step onward. `null` (Auto) means the language detected/inherited earlier in the call is kept. ISO-639-1 code otherwise.
enum: en de fr lb es it pt nl pl ru tr sv da no fi cs sk el hu ro bg hr uk ar he hi ja ko zh id ms th vi null
example: fr
voip_ivr_btn_idinteger | null · int32
Legacy integer identifier used to correlate this step with the corresponding button on the VoIP platform side. Null for steps that have no legacy mapping.
example: 42
created_at*string | null · date-time
Timestamp when the IVR step was created.
read-only
example: 2024-03-01T08:29:07Z
updated_at*string | null · date-time
Timestamp when the IVR step was last updated.
read-only
example: 2024-03-01T08:29:07Z
deleted_atstring | null · date-time
Soft-delete timestamp. Null for active steps; set to the deletion time when the step has been soft-deleted.
read-only
linksobject
firststring
The first page of the resource
example: http://localhost/api/v1/resources?page=1
laststring
The last page of the resource
example: http://localhost/api/v1/resources?page=1
prevnull | string
The previous page of the resource
nextnull | string
The next page of the resource
metaobject
current_pageinteger
The current page of the resource
≥ 1
example: 1
fromnull | integer
The first item of the resource
≥ 1
example: 1
last_pageinteger
The last page of the resource
≥ 1
example: 1
linksarray<object>
urlstring | null
The url of the resource (null for the boundary prev/next links)
example: http://localhost/api/v1/resources?page=1
labelstring
The label of the resource
example: first
activeboolean
The status of the resource
example: 1
pathstring
The path of the resource
example: http://localhost/api/v1/resources
per_pageinteger
The number of items per page of the resource
≥ 1
example: 15
tonull | integer
The last item of the resource
≥ 1
example: 1
totalinteger
The total number of items of the resource
≥ 0
example: 1
Authorization Token Missing. This error is returned when the authorization token is missing.
Response schema
errorstring
Error message
example: Authorization Token is missing
Unprocessable Parameters. This error is returned when a parameter is not valid.
Response schema
messagestring
example: The given data was invalid.
errorsobject
filterarray<string>
[]string
sortarray<string>
[]string
pagearray<string>
[]string
per_pagearray<string>
[]string
Server error. An unexpected condition was encountered on the server and the request could not be completed. The body is a generic JSON envelope with a `message` field. The response is logged on the server side; quote the request URL + timestamp when reporting an issue.
Response schema
messagestring
exceptionstring
Only present in non-production environments.
filestring
Only present in non-production environments.
lineinteger
Only present in non-production environments.
get https://cockpit.voxbi.com/api/v1/ivr-steps
Base URL
Request sample 
curl -X GET 'https://cockpit.voxbi.com/api/v1/ivr-steps'
const response = await fetch('https://cockpit.voxbi.com/api/v1/ivr-steps', {
  method: 'GET',
  headers: {
    'Content-Type': 'application/json',
  },
});

const data = await response.json();
console.log(data);
import requests

response = requests.get('https://cockpit.voxbi.com/api/v1/ivr-steps')
response.raise_for_status()
data = response.json()
print(data)
<?php
$context = stream_context_create([
    'http' => [
        'method'  => 'GET',
        'header'  => "Content-Type: application/json",
    ],
]);

$response = file_get_contents('https://cockpit.voxbi.com/api/v1/ivr-steps', false, $context);
$data = json_decode($response, true);
print_r($data);
{ … }
"data": [ … ],
{ … }
"id": "550e8400-e29b-41d4-a716-446655440000",
"pbx_id": "550e8400-e29b-41d4-a716-446655440001",
"ivr_id": "550e8400-e29b-41d4-a716-446655440002",
"name": "Sales department",
"option": "1",
"target_type": "App\Models\CallFlow",
"target_id": "550e8400-e29b-41d4-a716-446655440003",
"voip_ivr_btn_id": 1,
"created_at": "2024-03-01T08:29:07Z",
"updated_at": "2024-03-01T08:29:07Z",
"deleted_at": "2024-03-01T08:29:07Z"
}
],
"links": { … },
"first": "http://localhost/api/v1/resources?page=1",
"last": "http://localhost/api/v1/resources?page=1"
},
"meta": { … }
"current_page": 1,
"from": 1,
"last_page": 1,
"links": [ … ],
{ … }
"url": "http://localhost/api/v1/resources?page=1",
"label": "first",
"active": true
}
],
"path": "http://localhost/api/v1/resources",
"per_page": 15,
"to": 1,
"total": 1
}
}
Host string
example: cockpit.voxbi.com
Date string
example: Mon, 16 Oct 2023 14:08:48 GMT
Connection string
example: close
Cache-Control string
example: no-cache, private
Content-Type string
example: application/json
X-RateLimit-Limit integer
example: 60
X-RateLimit-Remaining integer
example: 59
Vary string
example: Origin
{ … }
"error": "Authorization Token is missing"
}
Cache-Control string
example: private, must-revalidate
Connection string
example: keep-alive
Content-Type string
example: application/json
Vary string
example: Origin
X-RateLimit-Limit integer
Max requests allowed in the current rate-limit window.
example: 60
X-RateLimit-Remaining integer
Requests remaining in the current rate-limit window.
example: 57
{ … }
"errors": { … }
"filter": [ … ],
"The filter field must be an array."
],
"sort": [ … ],
"The sort field must be a string."
],
"page": [ … ],
"The page field must be an integer."
],
"per_page": [ … ]
"The per page field must be an integer."
]
}
}
Cache-Control string
example: private, must-revalidate
Connection string
example: keep-alive
Content-Type string
example: application/json
Vary string
example: Origin
X-RateLimit-Limit integer
Max requests allowed in the current rate-limit window.
example: 60
X-RateLimit-Remaining integer
Requests remaining in the current rate-limit window.
example: 57
{ … }
"message": "Server Error"
}