---
title: 'TAPI integration'
summary: 'A TAPI desktop CTI bridge for click-to-dial from Windows TAPI applications.'
section: features
tags:
  - telephony
  - integrations
updated: '2026-08-12'
---

> The **TAPI integration** bridges your PBX to desktop computer-telephony applications on Windows, so a number selected in a supported app is placed as a call instead of dialled by hand. Only one can exist per tenant.

## Overview

TAPI is an integration type that bridges your PBX to desktop computer-telephony (CTI) applications on Windows. Once configured, a number selected in a supported desktop app can be placed as a call through the PBX instead of dialling it by hand.

## What it does

TAPI is an exclusive type: only one TAPI integration can exist per tenant.

## See also

- [Integrations](integrations.md) - the integration entity and its full field reference.