---
title: Customers
section: features
updated: '2026-06-17'
summary: 'Customers are the end-client companies that use your PBX services, each belonging to a reseller with one or more PBXs assigned.'
---

> A **customer** is the end-client company you provision PBX services for, linked to a reseller and optionally to one or more PBXs.

## Overview

Customers sit between resellers and PBXs in the partner hierarchy. You create a customer record for a client company, then assign PBXs to it. Distributors can see customers across all their resellers but only the owning reseller can create or edit them.

## What it does

Typing a company name in the name field searches OpenStreetMap for matching businesses and suggests addresses. Picking a suggestion fills in the street, number, postal code, and city automatically. The search is scoped to the selected country, so set the country first.

## See also

- [PBXs](partner_pbxes.md) - assign a PBX to a customer after creating the customer record.
- [Resellers](partner_resellers.md) - every customer belongs to a reseller.

```yaml fields
name:
  label: Name
  tab: General
  hint: 'Company name for the customer. Start typing to trigger address autocomplete - selecting a result fills in the address fields.'
country_id:
  label: Country
  tab: General
  hint: 'Country where the customer is located. Also scopes the address autocomplete results.'
email:
  label: Email
  tab: General
  hint: 'Primary contact email address for the customer.'
phone_number:
  label: 'Phone number'
  tab: General
  hint: 'Primary phone number for the customer.'
street:
  label: Street
  tab: General
  hint: 'Street name of the customer address.'
'no':
  label: Number
  tab: General
  hint: 'House or building number.'
postal:
  label: 'Postal code'
  tab: General
  hint: 'Postal or ZIP code.'
city:
  label: City
  tab: General
  hint: 'City or town name.'
```